Billing Questions

The fastest way to handle billing questions is to contact your insurance carrier directly. 

Contact the insurance carrier for help with...

  • Billing issues
  • Account balances
  • Account status
  • Changes to billing schedule
  • Electronic Fund Transfer (EFT) changes
  • Pay-by-phone
  • Refund checks

    Hanover Insurance Company
    Mail check to:
    Hanover Insurance Company
    PO BOX 580045
    Charlotte, NC 28258-0045
    Call: 800-573-1187
    Click here to pay online


    Safety Insurance
    Mail check to:
    Safety Insurance Company
    PO Box 4324
    Woburn, MA 01888-4324
    Call: 617-951-0600
    Click here


    MPIUA
    Mail your check to:
    Massachusetts Property Insurance Association
    PO BOX 981030
    Boston, MA 02298-1030
    Call: 877-221-1782
    Click here to pay online

    Chubb Insurance
    Mail your check to:
    Chubb Group of Insurance Companies
    PO BOX 7247-0180
    Philadelphia, PA 19170-0180
    Call: 800-682-4822
    Click here to pay online

    Chartis Insurance
    Mail your check to:
    Private Client Group
    PO BOX 35423
    Newark, NJ 07193-5423