Billing Questions
The fastest way to handle billing questions is to contact your insurance carrier directly. The insurance carrier issued your policy to you, collected payment and has a complete record of your policy status.
Contact the insurance carrier for help with...
- Billing issues
- Accountbalances
- Account status
- Changes to billing schedule
- Electronic Fund Transfer (EFT) changes
- Pay-by-phone
- Refund checks
Hanover Insurance Company
Hanover Billing: 800-922-8427
Hanover Insurance Co.
PO BOX 4031
Woburn, MA 01888-4031
Travelers Insurance
Travelers Billing: 800-550-7716
Travelers Insurance, Remittance Center
One Tower Square
Hartford, CT 06183-9013
Plymouth Rock
Plymouth Rock Billing: 886-353-6292
Plymouth Rock Assurance Corporation
695 Atlantic Avenue
Boston, MA 02111
Safety Insurance
Safety Billing: 617-951-0600
Safety Insurance Company
PO Box 4324
Woburn, MA 01888-4324


